petcentric FAQs



Click on the "Join" text link found near the top of every petcentric page. Fill out the simple form and you are a member.

When you join petcentric by clicking on the "Join" link at the top of every petcentric page you can automatically begin receiving the newsletter by checking the "E-mail" box at the bottom of the form. If you checked the "E-mail" box and still are not receiving the newsletter, check your "junk mail" or "spam" folder in your email program.

If you are a petcentric member but didn't check the "E-mail" box when you signed up, you can still sign up for the newsletter by clicking on the "Newsletter" text link in the footer of every page. Enter the email address where you want to receive the newsletter, and select "Subscribe" then Click "Submit."

Click on the "Log in" link in the main navigation. Enter your email address and password in the appropriate fields.

No, your username/email address and password from other Purina sites will work here, too.

When you are logged in, click on the "Profile" text link near the top of the page. Edit any of the information, and then click on the "Submit" button. If you changed your email address or password, remember to use these next time you log in.

Click the "Be On petcentric!" link found on the home page. This is where you can submit articles, videos, and photos for future featured stories on petcentric

You must be logged in to upload a video. Select "Cat Videos" or "Dog Videos" from the left hand side navigation. Then click the "Share Now" button. From this form, choose a category from the drop down menu. Browse for the video you want on your hard drive, and read and check the box to agree to the Terms of Use. Finally, click on the "Submit" button. Be sure to note restrictions on video size and format.

You probably need the most recent Adobe Flash Player installed. You can download Adobe Flash Player for free here. http://www.adobe.com/products/flashplayer/

You must be logged in to leave a comment. At the end of the article, type your comment in the "Give us your take" comment area. Read and check the box to agree to the Terms of Use. Finally, click the "Submit" button.

You may upload a photo or video along with your comment. Photos must be no larger than 3 megabytes and videos no larger than 10 megabytes.

You must use the crop tool in the process of uploading the photo. Photos can not be any larger than 3 megabytes.

It has been moved to petcentric place. Visit petcentric place to show off your pets, make new friends, and become an active member of the community. (http://www.petcentricplace.com/)

We have moved all the photos to petcentric place. You can find old photos and upload any new photos at petcentric place. Visit petcentric place to show off your pets, make new friends, and become an active member of the community.

Use the "Pet News & Events" tab in the main navigation located at the top of every page. On the "Pet News & Events" page, select the "More fun dog events" link or the "More fun cat events" link. A red "Submit" text link under the header takes you to a form where you can submit your event. After it is reviewed, your event may be placed on the calendar.

Click on the "send a DOGGIE-MAIL or KITTIE-MAIL" link on the upper right hand side of the home page. Follow these steps:

1. Get started by clicking on a pet to add to your picture. Use the scroll controls to select a painting. The middle position is the selected painting.

2. Next add sound and artistic touches.

3. You may select "Upload Your Pet" to replace the petcentric pet with your own pet's image. Uploading a photo might cause a bit of a delay.

4. You must select an audio option before sending your mail. Choose a pre-recorded option by selecting a category and an audio clip, or record your own greeting.

5. Now, click "Send Mail" to fill out the email form.

Zazzle is a feature that allows you to order your Doggie-Mail/Kittie-Mail creations on shirts, mugs, and more. If you are using a pop-up blocker, you will need to disable it in order to use the Zazzle feature. If you are still having difficulty, try holding down the Control key while you click on the "Zazzle Print" button.

Click the "Newsletter" text link in the footer of every page. Enter the email address at which you currently receive the newsletter. You may make edits or select Unsubscribe. Click "Submit" to save changes.

Orders placed for items featured on our site are handled directly by each individual manufacturer and not petcentric. Petcentric only provides links to manufacturers. You should contact the manufacturer directly regarding status of orders.

Contact us for answers to general questions about petcentric.com.